www.guideradventure.com
Effective date: July 1, 2024
Welcome to www.guideradventure.com (“Site” or “Website”).
This website is owned and operated by GuideR Adventure LLC from the United States. Throughout the Site, the terms “we”, “us”, “platform”, “GuideR Adventure” and “our” refer to GuideR Adventure LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, you (“User”) engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, users, customers and/ or contributors of content.
PLEASE READ THE FOLLOWING TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THE SERVICES. BY ACCESSING OR USING GUIDER ADVENTURE’S SERVICES, YOU ARE INDICATING THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE WITH THESE TERMS, OUR PRIVACY POLICY, OR ANY OTHER OF OUR POLICIES, YOU ARE NOT PERMITTED TO ACCESS OR USE THE SERVICES.
GuideR Adventure is strictly limited to parties who can lawfully enter into and form contracts on the Internet. Users must be at least 13 years of age to use the website. To have a seller profile, users must be at least 18 years of age. By using or engaging with the website, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the website.
You further assure and confirm that you: (a) are neither suspended nor have been previously restricted by GuideR Adventure from availing our Services; (b) are not representing or acting on behalf of any competitor to GuideR Adventure; (c) will establish only one GuideR Adventure Account; and (d) possess the complete authority to consent to this binding contract, ensuring no breach of any other agreement you’re a part of.
GuideR Adventure reserves the right, at its sole discretion, to deny anyone access to the Services at any time for any reason, including but not limited to violations of these Terms and Conditions.
While accessing or using the Website, you might come across content that can be deemed inappropriate, inaccurate, offensive, or objectionable. GuideR Adventure neither endorses nor guarantees the accuracy of such content. Consequently, you access and utilize the Website at your own discretion and risk.
Your interaction with us concerning the utilization of our Services, including any reservations for any tour, ticket, attraction, activity, or event (referred to herein as an “Adventure Experience”) showcased on the Website and offered by a third-party provider, is governed by these Terms and Conditions (each experience is termed a “Feature”).
By accessing or using the Services, making a reservation for a Feature (“Reserve”, “Reservation”), and/or establishing an account on our Website (known as a “GuideR Adventure Account”), you acknowledge your acceptance of these Terms and Conditions in their entirety. You hereby confirm that you have thoroughly read and comprehended them. In every Reservation process, the individual initiating the Reservation is considered to have agreed to these Terms and Conditions on behalf of all individuals listed in the Reservation.
To avail certain features on the Website, including making a Reservation, you might need to set up a GuideR Adventure Account and furnish personal details. You bear the responsibility of ensuring the secrecy of your GuideR Adventure Account password and login information. All actions, including Reservations associated with your GuideR Adventure Account, fall under your responsibility. In case of any unauthorized access to your GuideR Adventure Account, you commit to notifying us promptly.
Each Product’s price is usually quoted on a per-person basis unless otherwise mentioned.
Prices derive from the local tariff at the time of quoting and are converted using the prevailing foreign-exchange rate as determined by GuideR Adventure. For more details on currency conversions, refer to the section on Currency Conversion.
Prices can change without prior notice until a Booking is finalized.
Unless otherwise stated by the Supplier, prices typically exclude local taxes, use-fees, departure fees, security charges, port fees, park fees, customs, immigration, agricultural fees, passenger-facility charges, or international transport tax.
Inclusions are based on Supplier’s terms. Prices generally exclude tips, passport and visa fees, personal insurance, personal items, taxes, duties, beverages, and food unless specifically mentioned by the Supplier.
If GuideR Adventure offers a currency converter, its rates are derived from various public sources and should be seen as general guidelines. These rates aren’t verified daily, and actual rates might differ. GuideR Adventure doesn’t guarantee absolute accuracy and isn’t responsible for price changes due to currency fluctuations.
When you make a Booking, GuideR Adventure handles your payment details and processes it as described later. In this scenario, GuideR Adventure acts as a limited payment collection agent for the Supplier, collecting payments for relevant Products. Payments are generally required in full via credit or debit card during Booking unless specified differently. The statement will list the payee as GuideR Adventure.
The total value of your Booking might be subject to additional charges like taxes, duties, foreign transactions, currency exchange, or other fees. Your bank or card company might convert payments into local currency and charge extra fees, leading to discrepancies between the displayed amount and the final charged amount. For any queries regarding conversions or fees, we recommend contacting your bank or card company.
As a user of our Services, you acknowledge and agree that: (1) Neither GuideR Adventure nor its partners shall be held liable to you or any third party for unauthorized Reservations made using your GuideR Adventure Account and/or GuideR Adventure Account Credentials; and (2) Unauthorized access or use of your GuideR Adventure Account and/or GuideR Adventure Account Credentials might lead to potential liabilities towards both GuideR Adventure and other users.
The content and materials on the Website (including, but not limited to, messages, data, text, music, sound, photos, graphics, videos, software, and other materials collectively termed as “Website Materials”), as well as the infrastructure utilized to present such Website Materials, are proprietary to GuideR Adventure. You commit not to modify, reproduce, distribute, showcase, transmit, publish, license, or create derivative works from any Website Materials or procure any services or products through the Website without our prior written consent. Any other utilization of the Website Materials demands prior written approval from GuideR Adventure.
When you book a product, you’ll receive a GuideR Adventure-branded ticket or, in some cases, a voucher from the Supplier. This ticket, issued on behalf of the relevant Supplier, serves as proof of your booking. To access and print your ticket, you’ll be directed to a secure webpage hosted by GuideR Adventure, which provides a link to your ticket. Some bookings might also offer an electronic ticket in addition to or as an alternative to a paper ticket.
To redeem your product, it’s essential to provide the original, authentic ticket to the appropriate Supplier. Without a valid ticket, your booking cannot be honored or redeemed. It’s crucial to familiarize yourself with the terms and conditions related to your booking to ensure you know what the Supplier requires in terms of ticket presentation.
For added security, when redeeming your ticket, you’ll need to present a valid photo ID and sign the ticket. In certain instances, the Supplier might also require you to showcase the payment card you used to make the purchase, especially for attractions and show tickets. You’ll be informed during checkout if this is necessary. If you have any queries regarding these requirements, please reach out to the GuideR Adventure Customer Care team.
You also concur that you will neither undertake nor aid others in:
a. Using the Website or Website Materials for unlawful or commercial objectives.
b. Using automated means, including but not limited to robots, spiders, or scrapers, to access or monitor any Website Materials without our express written consent.
c. Circumventing any measures we employ to prevent or restrict access to the Website.
d. Imposing an unreasonable load on our infrastructure or making excessive traffic demands on the Website.
e. Deep-linking to any part of the Website without our express written permission.
f. Integrating any section of the Website into another website without our prior written consent.
g. Trying to modify, reverse engineer, or tamper with any software used on the Website.
h. Using the Website to harass, defraud, stalk, or threaten another person.
i. Transmitting spam, chain letters, junk emails, or any unwanted mass messaging through the Website.
j. Engaging in actions that may create conflicts of interest, such as trading reviews or soliciting them.
k. Promoting discrimination or bigotry against any group through the Website.
l. Infringing third-party rights, including intellectual property rights, while using the Website.
m. Transmitting or submitting any illegal or pornographic content through the Website.
n. Soliciting personal details from minors or threatening any person, including minors.
o. Attempting unauthorized access to the Website or any related networks or systems.
p. Transmitting any harmful entities like viruses or worms through the Website.
q. Interfering with the proper functionality of the Website.
r. Breaching the security protocols of any network while using the Website.
s. Causing harm or disruptions to the Website.
t. Disabling or circumventing any security features or protective measures of the Website.
Note that we help customers research and book guided adventure travel experiences; however, we are not a travel or tour agency, and we do not provide such experiences ourselves. When you are booking, you will be purchasing a guided trip and/or service directly from the outfitter and/or guide via our platform.
Our Service connects you with independent guides and outfitting services (“Outfitter Partners”). We partner with local outfitters and guides to offer outdoor adventures accessible to everyone, such as fly fishing, mountain biking, rock climbing, and more. While we strive to offer accurate information and ensure the quality of Outfitter Partners, we do not control and are not responsible for their services. Any issues or disputes related to services provided by Outfitter Partners should be resolved directly with them..
Participation in adventure travel activities involves inherent risks and dangers, which could result in serious personal injury, death, or property damage. By booking an adventure travel activity through our Website, you understand and agree that you are assuming these risks. You acknowledge that GuideR Adventure is not responsible for the acts or omissions of the Outfitter Partners or any other third parties. You agree to take all necessary precautions and follow all safety instructions provided by the Outfitter Partners.
The prices for adventure travel activities listed on our Website are set by our Outfitter Partners and may be subject to change. Prices do not include any additional fees that may be incurred during the activity, such as equipment rental fees, park entrance fees, or transportation fees. Any such additional fees will be clearly stated in the activity description or will be communicated to you by the Outfitter Partner. All prices are payable in the currency specified on the Website at the time of booking.
As a user of our Website and participant in the adventure travel activities, you agree to conduct yourself in a respectful and responsible manner. You agree to respect local cultures, protect the environment, and adhere to all safety instructions provided by the Outfitter Partners. Any behavior that is deemed harmful or disrespectful may result in the termination of your account and your access to our Services.
Certain adventure travel activities may require a certain level of health or fitness. It is your responsibility to ensure that you are physically capable of participating in the activity. If you have any medical conditions or other health concerns that may affect your ability to safely participate in an activity, you should consult with a healthcare professional before making a booking. You understand and agree that you participate in the activities at your own risk and that GuideR Adventure is not responsible for any health issues that may arise as a result of your participation.
Our cancellation policy varies depending on the specific terms set by our Outfitter Partners. Please review the cancellation policy carefully before making a booking. If you wish to cancel a booking, you must do so in accordance with the applicable cancellation policy.
If you are eligible for a refund according to the applicable cancellation policy, refunds will be processed within 24 hours to the original payment method. Please note that the processing time for the refund to appear in your account may vary depending on your bank or credit card issuer. Please refer to the refund policy for more information on this section.
You agree to use the Site and the Services only for purposes that are permitted by these Terms and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use, and no other purposes.
You will not (and will not attempt to):
Users of the Website, including you, may contribute in various ways such as submitting emails, writing reviews, making posts, uploading photos or videos, commenting, suggesting, sharing ideas, rating contributions by others, and other similar activities (“User Contributions”). GuideR Adventure may use these contributions for multiple purposes, including displaying them on the Website, reformatting, translating, editing for clarity, creating derivative works, promoting, distributing, and allowing other platforms to do the same.
By offering User Contributions, you grant GuideR Adventure and its partners a global, non-exclusive, royalty-free, perpetual, transferable, and fully sublicensable right to use, reproduce, modify, adapt, distribute, publish, display, and create derivative works from such User Contributions. You permit GuideR Adventure to use any name associated with your User Contributions. You acknowledge that while GuideR Adventure may attribute your contributions, it’s at our discretion. Any violation of these terms regarding your User Contributions may result in legal action. User Contributions are deemed non-confidential and non-proprietary.
Advertisements or other information might appear alongside your User Contributions on the Website. You are not entitled to compensation for these ads, and the nature of such advertising may change without prior notice.
The Website may feature discussion boards, review sections, and other interactive spaces (“Interactive Sections”). You are responsible for your interactions within these sections. By participating, you agree not to post any User Contributions that:
a. Are unlawful, defamatory, obscene, or otherwise objectionable.
b. Promote criminal activities or violate any regulations, including those of financial institutions.
c. Infringe on any intellectual property rights.
d. Falsely represent your identity or affiliation.
e. Promote advertisements, contests, or solicitations.
f. Disclose private third-party information.
g. Contain harmful entities or data.
h. Are off-topic.
i. Are deemed inappropriate or harmful by GuideR Adventure.
You are solely responsible for your User Contributions. Any reliance on its content is at the risk of the user. You must have the rights to use and authorize the use of your User Contributions as described.
GuideR Adventure is not responsible for any User Contributions or any damages arising from them. This includes inaccuracies, defamation, slander, libel, falsehoods, obscenity, or profanity.
Though GuideR Adventure is not obligated to monitor User Contributions, we reserve the right to review, modify, or remove any content without notice. It’s your responsibility to back up your User Contributions.
Any misuse of the Interactive Sections or the Website that goes against these terms may lead to suspension or termination of your access rights.
You may not: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this Site not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.
You use this Site at your own risk. You agree that you will be personally responsible for your use of this Site and all of your communication and activity on this Site. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.
If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer. If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by any forms. GuideR Adventure is not responsible for any errors or delays in responding to any inquiry or request caused by any outdated or incorrect information provided by you or any technical problems beyond the control of GuideR Adventure. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a “Password”) is confidential information and must be kept secure. You may not disclose such a Password to another person or entity or permit another entity to access the Site using such a Password. You must notify GuideR Adventure immediately of any breach of security or unauthorized use of your account. GuideR Adventure cannot be responsible and disclaims all liability in connection with, the use of any information that you post or display on this Site.
Your use of the Site and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the Site. All Content, including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site, are protected by national intellectual property and other laws. Any unauthorized reproduction, redistribution or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization. To inquire about obtaining authorization to use the Content, please contact us at support@guideradventure.com.
In addition to the intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the Site.
Please note the phrase “GuideR Adventure Accessible Adventure Awaits” is a pending trademark of GuideR Adventure LLC. Unauthorized use or duplication of this trademark without express and written permission from GuideR Adventure LLC is strictly prohibited.
GuideR Adventure has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you. GuideR Adventure has no obligation to display or post any content. GuideR Adventure, subject to the Privacy Policy reserves the right to disclose, at any time and from time to time, any information or posted the content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request.
GuideR Adventure expects all users to respect the intellectual property rights of others. GuideR Adventure may remove material that appears in its sole discretion to infringe upon the intellectual property rights of others and we will terminate the access rights of any repeat infringer. If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may notify us at support@guideradventure.com. The notification must include the following information: physical or electronic signature of the owner or authorized agent of the owner of the allegedly infringed work; identification of the allegedly infringed work; identification of the material that is claimed to be infringing and reasonably sufficient information for GuideR Adventure to locate the material; contact information of the notifying party, such as an address, telephone number, and email; a statement that the notifying party has a good faith belief that the use of the material in the manner complained of is not authorized by the owner of the allegedly infringed work, its agent or the law; and a statement, under penalty of perjury that the information in the notification is accurate and the notifying party is the owner or authorized agent of the allegedly infringed work.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, GUIDER ADVENTURE EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY (A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE SITE AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE PERFORMANCE THEREOF, (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING, AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE SITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE SITE IS AT YOUR OWN RISK.
You agree that in no event shall GuideR Adventure be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (i) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, Trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorized access to or use of the Site or GuideR Adventure’ secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labor problems or any force majeure.
You agree to indemnify and hold GuideR Adventure and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the Site, breach of the Terms and Conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.
In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
These Terms and any dispute or claim arising out of or related to these Terms, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of North Carolina, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of North Carolina. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
For more information on how we collect your information and cookies, please refer to our Privacy Policy and Cookie Policy.
We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit to the website by referring to the “Effective Date of Current Policy” date at the top of this page. Your use of our Site constitutes your acceptance of these Terms and Conditions as amended or revised by us from time to time, and you should, therefore, review these Terms and Conditions regularly.
When you visit the Site or send us e-mails, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing.
If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.
We shall be permitted to assign, transfer, or subcontract our rights and obligations under these terms without your consent or any notice to you. You shall not be permitted to assign, transfer, or subcontract any of your rights and obligations under this agreement.
GuideR Adventure is not liable for any delays caused by circumstances beyond GuideR Adventure’s control, e.g. general labor dispute, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above.
These Terms and Conditions set forth the entire understanding and agreement between you and GuideR Adventure concerning the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the Site. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive GuideR Adventure’s right to act concerning subsequent or similar breaches.
This agreement becomes effective the date that you first access the Site and remains effective until it is terminated consistent with its terms. Violations of this agreement may result in the immediate termination of this agreement and denials or terminations of your access to the Site. Such restrictions may be temporary or permanent. Upon termination, your right to use this Site shall be revoked. All disclaimers, limitations of liability, indemnities, and rights of ownership and licenses to GuideR Adventure shall survive any termination.
For any questions, complaints, and queries or to report any violations, kindly send an email on: support@guideradventure.com.
www.guideradventure.com
Effective date: January 1, 2025
Welcome to www.guideradventure.com (the “Site”). The Site is owned and operated by GuideR Adventure LLC (“we”, “us”, and “our”) based in the United States. GuideR Adventure LLC owns and operates a service that enables users to research, find, and book guided adventure travel experiences in the United States. Throughout this document, these offerings are collectively referred to as our “Services”.
Privacy Policy Overview
Your privacy is of paramount importance to us. This privacy policy has been designed to inform and reassure you regarding the treatment and protection of any Personally Identifiable Information (PII) you might share with us. PII, as elucidated in US privacy law and information security, is data that can either independently or in conjunction with other details be used to identify, contact, or ascertain the location of a singular individual, or to recognize an individual in context.
Please peruse our privacy policy meticulously to gain an in-depth understanding of how we gather, utilize, safeguard, or otherwise manage your PII in alignment with our website.
Collection of Personal and Non-Personal Information (PII and Non-PII)
We may collect and store personal details about you. This includes:
This type of information is called “PII”. We only collect PII when you choose to give it to us.
We might ask for PII in situations like:
When you connect to our Site, there is certain technical, non-personally identifiable information which does not identify any individual (“Non-PII”) that may be collected and stored through the use of “cookie” technology and IP addresses. PII is not extracted in this process. Non-PII may include, but is not limited to, your IP host address, internet browser type, personal computer settings, and the number, duration, and character of page visits. This information assists us to update our site so that it remains interesting to our visitors and contains content that is tailored to visitors’ interests.
Use of Microsoft Clarity
To better understand how visitors interact with our website and to improve our products, services, and user experience, GuideR Adventure LLC uses a third-party analytics tool called Microsoft Clarity. Clarity is provided by Microsoft Corporation and enables us to analyze user behavior through features such as heatmaps, session recordings, click tracking, and scroll behavior. This data helps us identify usability issues, optimize content layout, and deliver a more meaningful experience for our users.
Clarity may collect non-personally identifiable information from your browser and device automatically, including but not limited to:
Pages viewed and time spent on them
Clicks, scrolls, and mouse movements
General device, browser, and operating system information
Anonymized IP address and referral URL
Form interactions (excluding sensitive fields such as credit card or password inputs)
All personally sensitive information is automatically masked or excluded during session recordings to ensure your privacy is protected.
Data Sharing and Consent
By using this website, you acknowledge and consent to the collection and use of information by GuideR Adventure LLC and Microsoft Clarity for the purposes described above. Your use of the site constitutes agreement to our use of behavioral analytics technologies as outlined here and in our full [Privacy Policy].
If you would like to learn more about how Microsoft Clarity collects and processes data, you may visit: https://clarity.microsoft.com/privacy
Customers Registering a Profile and Creating a Seller Profile
Customer Profile Registration: Users are welcome to register for a profile on our Site. This allows for a more tailored experience, enabling features such as saving favorite adventures, tracking bookings, and receiving special offers. When registering, users may be asked for personal details like name, email address, and other pertinent information to enhance the user experience.
Seller Profile Creation: For those interested in listing adventure experiences on our Site, a seller profile is required. This involves providing details about the adventure, along with personal or business-related information for verification purposes. This ensures that customers receive genuine and safe experiences.
Use of Your PII. When you provide your PII at our Site, we will limit the use of the PII for the purpose for which it was collected in accordance with the terms of this Privacy Policy. Other limited uses of your PII may include:
Except as provided for herein, we will not provide any of your PII to any third parties without your specific consent.
Managing Your Personal Information. You have the ultimate control over the PII that we collect and use. You can always chose not to provide certain PII, but please keep in mind that you may not be able to use some of the features offered by our site unless you provide us with your PII. If you wish to verify, update, or correct any of your PII collected through our site, contact us on the details provided in the contact section of this policy.
Data Deletion Request. We respect your privacy and are committed to protecting your personal information. If you wish to request the deletion of your data, please following the steps below.
We may also use your PII for the following purposes:
SMS Communication: By opting into SMS communications, you consent to receive test messages from us regarding your inquiries, bookings, and promotional offers. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable U.S. laws to protect your privacy and ensure responsible messaging practices.
Direct Marketing. We may use your personal information to send you GuideR Adventure-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications.
For research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business.
To create anonymous data. We may create aggregated, de-identified or other anonymous data records from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
To comply with laws and regulations. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
For compliance, fraud prevention and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber-attacks and identity theft.
With your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
Cookies
Please refer to our cookie policy to know more about how we handle cookies.
Security
We take your privacy and the security of your data very seriously. To ensure the utmost protection of your personal information, we have put in place a comprehensive set of measures:
NOTICE TO CALIFORNIA RESIDENTS – CCPA
We are required by the California Consumer Privacy Act (“CCPA”) to provide to California residents an explanation of how we collect, use and share their Personal Information, and of the rights and choices, we offer to California residents concerning that Personal Information.
Personal information that we collect, use, and share. We do not sell personal information. As we explain in this Privacy Policy, we use cookies and other tracking tools to analyze website traffic and facilitate advertising.
Your California privacy rights. The CCPA grants California residents the following rights. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.
How to exercise your California rights. You may exercise your California privacy rights described above as follows:
We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
COLORADO PRIVACY RIGHTS (EFFECTIVE JULY 1, 2023)
Under the CPA, Colorado residents have the right to receive certain disclosures regarding a business’ processing of “Personal Data,” as defined under the CPA, as well as certain rights with respect to our processing of such Personal Data. To the extent you are a resident of Colorado, and we collect Personal Data subject to applicable Colorado law, the following applies.
Right to Access: You have the right to confirm whether or not we are processing your Personal Data and to access such Personal Data.
Right to Correction: You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data.
Right to Deletion: You have the right to delete the Personal Data provided to us by you.
Right to Data Portability: You have the right to obtain a copy of the Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your Personal Data to another controller without hindrance, where the processing is carried out by automated means.
Right to Opt-Out of Sale, Targeted Advertising, and Profiling: For purposes of the CPA, a “sale” includes disclosing Personal Data to a third party in exchange for monetary compensation or other valuable consideration. We do not “sell” Personal Information under this definition. Colorado residents have the right to opt out of the processing of your Personal Data by us for decisions that produce legal or similarly significant effects concerning you. We do not process Personal Data for such profiling. To opt out of targeted marketing, where applicable, please click on the Opt-Out Link on the bottom of the website homepage.
Right to Appeal: If we decline to take action regarding your request, you have the right to appeal. We will notify you providing our reasons and instructions for how you can appeal the decision. You have the right to contact the Colorado Attorney General if you have concerns about the result of the appeal.
If any of the rights described in the sections above apply to you, you may make a request by contacting us at support@guideradventure.com. ATTN: Privacy Office. Please indicate that you are making a request pursuant to your “Colorado Privacy Rights” and provide us with the following information: (1) first and last name; (2) email address; and (3) zip code. We will take steps to verify your request by matching the information provided by you with the information we have in our records.
CONNECTICUT PRIVACY RIGHTS (EFFECTIVE JULY 1, 2024)
Under the CTDPA, Connecticut residents have the right to receive certain disclosures regarding a business’ processing of “Personal Data,” as defined under the CTDPA, as well as certain rights with respect to our processing of such Personal Data. To the extent you are a Connecticut resident, and we collect Personal Data subject to applicable Connecticut law, the following applies.
Right to Access: You may have the right to confirm whether or not we are processing your Personal Data and to access such Personal Data.
Right to Correction: You may have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data.
Right to Deletion: You may have the right to delete the Personal Data provided to us by you.
Right to Data Portability: You may have the right to obtain a copy of the Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your Personal Data to another controller without hindrance, where the processing is carried out by automated means.
Right to Opt-Out of Sale, Targeted Advertising, and Profiling: For purposes of the CTDPA, a “sale” includes disclosing Personal Data to a third party in exchange for monetary compensation or other valuable consideration. We do not “sell” Personal Information under this definition. Connecticut residents have the right to opt out of the processing of your Personal Data by us for decisions that produce legal or similarly significant effects concerning you. We do not process Personal Data for such profiling. To opt out of targeted marketing, where applicable, please click on the Opt-Out Link on the bottom of the website homepage.
Right to Appeal: If we decline to take action regarding your request, you have the right to appeal. We will notify you providing our reasons and instructions for how you can appeal the decision. If the appeal is denied, we will provide a way for you contact the Attorney General to submit a complaint.
If any of the rights described in the sections above apply to you, you may make a request by contacting us at —-@localhost ATTN: Privacy Office. Please indicate that you are making a request pursuant to your “Colorado Privacy Rights” and provide us with the following information: (1) first and last name; (2) email address; and (3) zip code. We will take steps to verify your request by matching the information provided by you with the information we have in our records.
VIRGINIA PRIVACY RIGHTS (EFFECTIVE JANUARY 1, 2023)
Under the VCDPA, Virginia residents have the right to receive certain disclosures regarding a business’ processing of “Personal Data,” as defined under the VCDPA, as well as certain rights with respect to our processing of such Personal Data. To the extent you are a resident of Virginia and we collect Personal Data subject to applicable Virginia law, the following applies.
Right to Access: To confirm whether or not we are processing your Personal Data and to access such Personal Data.
Right of Portability: You may have the right to obtain a copy of the Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your Personal Data to another controller or business where the processing is carried out by automated means.
Right to Correction: You may have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data.
Right to Deletion: You may have the right to delete Personal Data provided by or obtained about you.
Right to Opt-Out of Sale: Under the VCDPA, a “sale” includes disclosing or making available Personal Information to a third party in exchange for money. We do not “sell” Personal Information under this definition.
Right to Opt-Out of Targeted Ads and Significant Profiling: You may have the right to opt out of the processing of your Personal Data by us for decisions that produce legal or similarly significant effects concerning you. We do not process Personal Data for such profiling. To opt out of targeted marketing, where applicable, please click on the Opt-Out Link on the bottom of the website homepage.
Right to Appeal: If we decline to take action regarding your request, you have the right to appeal. We will notify you providing our reasons and instructions for how you can appeal the decision. If the appeal is denied, we will provide a way for you contact the Attorney General to submit a complaint.
If any of the rights described in the sections above apply to you, you may make a request by contacting us at —–@localhost ATTN: Privacy Office. Please indicate that you are making a request pursuant to your “Virginia Privacy Rights” and provide us with the following information: (1) first and last name; (2) email address; and (3) zip code. We will take steps to verify your request by matching the information provided by you with the information we have in our records. Please note, we may deny your request if (1) we are not reasonably capable of associating your request with the Personal Data or it would be unreasonably burdensome for us to associate your request with the Personal Data; (2) we do not use the Personal Data to recognize or respond to you specifically or associate the Personal Data with other Personal Data about you; and (3) we do not sell the Personal Data to any third party or otherwise voluntarily disclose the Personal Data to any third party other than a processor, except as otherwise permitted under Virginia law.
UTAH PRIVACY RIGHTS (EFFECTIVE DECEMBER 31, 2023)
Under the Utah Consumer Privacy Act (“UCPA”), Utah residents have the right to receive certain disclosures regarding a business’ processing of “Personal Data,” as defined under UCPA, as well as certain rights with respect to our processing of such Personal Data. To the extent you are a resident of Utah, and we collect Personal Data subject to applicable Utah law, the following applies.
Right to Access: You may have the right to confirm whether or not we are processing your Personal Data and to access such Personal Data.
Right to Correction: You may have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data.
Right to Deletion: You may have the right to delete the Personal Data provided to us by you.
Right to Data Portability: You may have the right to obtain a copy of the Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your Personal Data to another controller without hindrance, where the processing is carried out by automated means.
Right to Opt-Out of Sale, Targeted Advertising, and Profiling: For purposes of UCPA, a “sale” includes disclosing Personal Data to a third party in exchange for monetary compensation. We do not “sell” Personal Information under this definition. Utah residents have the right to opt out of the processing of your Personal Data by us for decisions that produce legal or similarly significant effects concerning you. We do not process Personal Data for such profiling. To opt out of targeted marketing, where applicable, please click on the Opt-Out Link on the bottom of the website homepage.
If any of the rights described in the sections above apply to you, you may make a request by contacting us at —-@localhost ATTN: Privacy Office. Please indicate that you are making a request pursuant to your “Utah Privacy Rights” and provide us with the following information: (1) first and last name; (2) email address; and (3) zip code.
We will take steps to verify your request by matching the information provided by you with the information we have in our records.
Sharing your personal information
We value and respect your privacy, and as such, we have certain practices when it comes to sharing your information:
Business Partners: We may share information about you, your Devices, and your use of our Services with our trusted business partners. This might include times when we want to facilitate payments for services you might see promoted on our partners’ websites. Always remember, such sharing is generally backed by written agreements ensuring confidentiality, privacy, and security. However, we’d like you to be aware that the privacy practices of these third-party business partners are beyond our control.
Social Media Sites: At times, while using our Services, you might choose to share information with third-party social media websites. Please know that any information you decide to share this way will be governed by those sites’ privacy policies and the privacy settings you’ve established there.
We do not sell, trade, or rent personal identification information to others, aligning with the CCPA standards. But, we might share generic aggregated demographic data that’s not linked to any personal identification details about visitors and users with our business partners, trusted affiliates, and advertisers. This is mainly for the purposes outlined above.
Children
GuideR Adventure is not intended for use by children under 13 years of age, and we do not knowingly collect information about children under age 13 through the Service. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian as required by law, we will delete it. We aim to comply with the COPPA.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Data Retention
We will retain your information for as long as needed to provide you the Site services, for our valid business purposes, and as necessary to comply with our legal obligations, resolve disputes, defend our legal rights, and enforce our agreements.
Changes
GuideR Adventure has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Acceptance
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Governing Laws
This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, USA, without regard to its conflict of laws principles.
For legal notices or official correspondence, our registered agent is:
ZenBusiness Inc.
1001 Wade Ave Ste 327,
Raleigh, NC 27605
Opting Out or Unsubscribing
Your choice is paramount to us. If at any point you wish to stop receiving promotional messages or emails with travel-related opportunities from GuideR Adventure, you have several options:
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: support@guideradventure.com.
GuideR Adventure
Email: support@guideradventure.com
www.guideradventure.com
Effective date: July 1, 2024
This Cookie Policy explains how GuideR Adventure LLC (“we”, “us” or “our”) uses cookies and similar technologies in connection with the www.guideradventure.com website.
What are cookies?
Cookies are small text files placed on your computer by websites and sometimes by emails. They provide useful information to organizations, which helps to make your visits to their websites more effective and efficient. We use cookies to ensure that we are able to understand how you use our websites and to ensure that we can make improvements to the websites.
Cookies do not contain any personal or confidential information about you.
How we use cookies
We use cookies to ensure that you get the best from our website. The first time that you visit our website you will be asked to consent to our use of cookies and we suggest that you agree to allow the cookies to be active on your device whilst you visit and browse our website to ensure that you experience our website fully.
The types of cookies that we may use include:
Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.
Persistent cookies last after you have closed your browser, and allow a website to remember your actions and preferences. Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device.
We use persistent cookies to allow us to analyze users visit to our site. These cookies help us to understand how customers arrive at and use our site so we can improve the overall service.
These cookies are essential in order to enable you to move around the website and use its features, and ensuring the security of your experience. Without these cookies services you have asked for, such as applying for products and managing your accounts, cannot be provided. These cookies don’t gather information about you for the purposes of marketing.
These cookies collect information about how visitors use a web site, for instance which pages visitors go to most often, and if they get error messages from web pages. All information these cookies collect is only used to improve how a website works, the user experience and to optimize our advertising. By using our websites you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings.
These cookies allow the website to remember choices you make (such as your username). The information these cookies collect is anonymized (i.e. it does not contain your name, address etc.) and they do not track your browsing activity across other websites. By using our websites you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings.
These cookies collect several pieces of information about your browsing habits. [They are usually placed by third party advertising networks]. They remember that you have visited a website and this information is shared with other organizations such as media publishers. These organizations do this in order to provide you with targeted adverts
more relevant to you and your interests.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Managing Cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our website or use our Platform and some services and functionalities we offer may not work.
To restrict or handle cookies, please see the ‘Help’ section of your internet browser.
For any further information, please contact us support@guideradventure.com.