Cancellation Policy

Cancellation Policies

GuideR Adventure helps small guiding and outfitter businesses increase their reach by listing their experiences on our website. When you book through GuideR Adventure you are booking directly through your guide. Our cancellation policy tiers are put in place to help ensure customers have transparent details on cancellation terms and also protect our outfitter and guide partners from last-minute cancellations. Our guide partners choose one of the four cancellation policy tiers that best fits their business.

Flexible ModerateFirmStrict
100% Refund24+ Hours5+ Days14+ Days30+ Days
50% RefundN/A48 hours - 5 days5 days - 14 days14 days - 30 days
No Refund> 24 hours> 48 hours> 5 days> 14 days

Cancellation Policy Tier Details

Before confirming your booking, please make sure to check which policy applies to your chosen experience. You can find this information in the Cancellation Policy section provided for every experience we offer.

If you already have a booking, you can verify the relevant cancellation policy by reviewing the Cancellation Policy section on your ticket.

24 hours* or more prior to the agreed trip starting date receive a 100% refund. Less than 24 hours* are considered last-minute cancellations with no refund.

5 days* or more prior to the agreed trip starting date receive a 100% refund. Within 48 hours* to 5 days* prior to trip receive a 50% refund. Less than 48 hours* prior to the day of the trip receive no refund.

14 days* or more prior to the agreed trip starting date receive a 100% refund. Within 5 days* to 14 days* prior to trip receive a 50% refund. Less than 5 days* prior to the day of the trip receive no refund.

30 days* or more prior to the agreed trip starting date receive a 100% refund. Within 14 days* to 30 days* prior to trip receive a 50% refund. Less than 14 days* prior to the day of the trip receive no refund.

*Cut-off times are based on the experience’s local time.